I've always believed sales is less about "convincing" and more about genuinely understanding what the customer is trying to achieve. In my first job, I learned that the best conversations started with listening, asking better questions, and building trust before pitching. That experience made me appreciate training that blends communication, confidence, and real-world practice. If you want to improve in a measurable way, I'd also recommend trying the Cps Test platform to identify your strengths and areas to work on naturally.